Shipping policy

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

You’ll receive an email with tracking information once your order ships.

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Shipping Times

We partner with trusted suppliers and carriers worldwide. Estimated delivery times are:

United States & Canada: 7–15 business days
Europe: 7–20 business days
Australia & New Zealand: 10–20 business days
Rest of the World: 10–25 business days

Note: Delivery times may vary during holidays, peak seasons, or due to customs delays.

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Shipping Costs

Standard Shipping: Free on orders over $50

Flat Rate Shipping: $4.95 on orders under $50

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Tracking Orders

Every order comes with a tracking number sent via email.
You can track your package through our Track Your Order page or directly with the carrier.

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Customs & Duties

Buyers are responsible for any customs fees, import taxes, or local charges imposed by their country.

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Delayed or Lost Packages

If your order hasn’t arrived within the estimated timeframe, contact us at istufru@gmail.com.
We’ll assist with tracking or arrange a replacement if necessary.